Document Makeover #$9$: RESUME

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RESUME

Relevant Concepts

$$ Persuasive messages

$$ Employment messages

$$ Sentence structure

$$ Verb tense

$$ Punctuation

$$ Number usage

$$ Professional tone

$$ Understanding your audience

The following resume highlights the writer$$s work experience. This message contains several verb errors $($tense and passive voice$),$ number usage errors, grammatical errors, spelling errors, sentence errors $($run$-$on$,$ comma splices, etc.$),$ and style errors.

EDUCATION

$-$ A$.$S$.,$ Criminal Justice, Zane State, Zanesville, OH$,1999$

$-$ B$.$S$.,$ Criminal Justice, Ohio University, Athens, OH$,2000$

$-$ Masters of Public Administration, Ohio University, Athens, OH$,2009$

EXPERIENCE

Director of Intensive Probation

Athens County, Ohio

$2007-$Present

$-$ Work in a customer service oriented environment for offenders and community resources

$-$ Work with as many as seventy five case files at a time and security issues in court

$-$ Work with multiple court cases each day $($testifying$)$

$-$ Grant manager $$ includes writing and executing

$-$ Authorize hiring for employees covered by grant

$-$ Supervise other probation officers covered by grant

$-$ Establish and maintained automated and manual files for all persons on probation

$-$ Compile a variety of routine and$/$or special reports or documents requested by The Ohio Department of Corrections

$-$ Answer phone calls from all persons requesting information about probation

$-$ Schedule appointments for all probationers on Intensive Probation for office visits and probation hearings with the court

$-$ Receive all individuals who entered the office building and directed them to the appropriate probation officer

$-$ Supervised individuals ordered to complete Intensive Probation Program $(45-50$ individuals at any time$)$

$-$ Fill out ORAS to determine offenders$$ high risk social behaviors and then recommended services to mitigate risks

$-$ Monitor compliance with counseling and rehabilitative services continually to maintain adherence to court orders

$-$ Create and tracked all purchase orders for the Intensive Probation Program

$-$ Maintain all copies of purchase orders, invoices, and payment vouchers for annual audits from the Department of Corrections

$-$ Testify in probation violation hearings and served as court security

$-$ Foster contacts and working relationships with law enforcement, community service providers, and state social service agencies

$-$ Receive a one hundred percent and $97\%$ compliance in the annual audits from the Department of Correction

Physical Security Manager

Sunshine Bank

$2004-2006$

$-$ Worked in a customer service environment for all branches requesting physical security help

$-$ Managed multiple worksites $($cases$)$ per day to the completion of $320$ conversions.

$-$ Performed as project leader for an alarm conversion spanning $320$ locations in $5$ states totaling five point seven million dollars

$-$ Communicates with manufacturers, representatives, distributors, and other suppliers in order to negotiate purchase orders, modifications, and delivery orders via email and$/$or phone

$-$ Evaluated equipment and devices proposed by vendors before purchasing for a source selection

$-$ Performed market research for selected equipment by attending trade shows and contacting peer businesses

$-$ Requested proposals for security systems and devices to equip new branch construction from vendors

$-$ Addressed operational issues of products with vendors, project managers, and sales managers

$-$ POC for all security$-$related vendors: sales managers and project managers

$-$ Created and tracked completion of purchase orders for security$-$related devices and programs

$-$ Supervised alarm monitoring section of $9$ personnel and $$500,000$ in equipment

$-$ Designed security layout of alarm and camera systems for all new construction

$-$ Established a central location for all security purchases to receive payment approval

Second Lieutenant

U$.$S$.$ Air Force

$2002-2004$

$-$ Acting commander of a $284-$person squadron for a month, the largest active duty unit on AFB

$-$ Directly supervised $2$ and managed $20$ other personnel along with $$5$ million in equipment

$-$ Supervised the redevelopment of a block training program that reduced off$-$day training time by $80\%$

$-$ Developed and executed training program; brought unit into $100\%$ compliance in one month

$-$ Hiring official for GS$-11$ position for SFA

$-$ Hiring official for GS$-5$ position for SFA

$-$ Managed security for priority level assets in multiple locations

$-$ Supervised $83$ individuals during increased threat conditions

$-$ Led week$-$long security detail protecting all Air Force four$-$star generals and the Secretary of the Air Force

$-$ Oversaw the highly visible Pass and ID office, completing over $12,000$ actions monthly