Question: Due Friday by 6 pm Points 1 0 Submitting a file upload Purpose: Apply statistical process control, including the visualization graphs. Task: Use Excel to

Due Friday by 6 pm
Points 10
Submitting a file upload
Purpose: Apply statistical process control, including the visualization graphs.
Task: Use Excel to compute the control limits, and also graph the observations and show the centerline and control
limits for both Xbar and R charts. Plot the observed data points using a scatter diagram, and then add lines for each
control limit and the centerline (a picture is worth a thousand words! - and this is what you would call data
visualization).
Context: Xbar/R charts are used in conjunction to give the user a fuller understanding of sampled output, to determine
not only if the overall sample averages or means are within control, but also whether or not the Range is in control.
Consider a sample size of six, when you are striving for a target of 3(could be 3 minutes to complete a phone call with a
customer, or 3 inches, as in the diameter of a baseball). If you measured 1,1,1,5,5,5 for your observations within
the sample, the mean would be 3(186) which is perfect - but not really, as there wasn't one observation anywhere
close to a 3. That's why we also need to consider the Range, along with the mean. The Range is fairly wide for this
sample, at 4- and it would certainly not be in statistical control.
 Due Friday by 6 pm Points 10 Submitting a file upload

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