Question: DUM Mini Case - Chick-n-Gravy Dinner Line The Operations Manager of a company that produces frozen dinner had received numerous complaints from supermarkets about the

DUM Mini Case - Chick-n-Gravy Dinner Line The
DUM Mini Case - Chick-n-Gravy Dinner Line The Operations Manager of a company that produces frozen dinner had received numerous complaints from supermarkets about the company's Chick-o-Gravy dinners. The manager asked her assistant Ann, to investigate the matter and to report her recommendation Ann's first task was to determine what problems were generating the complaints. The majority of complaints centered on five defects underfilled packages, a missing item spilled/mixed items, unacceptable taste, and improperly sealed packages Next she took 500 samples and dinners from the two production lines and examined each simple, making a note of any defects that she found. A summary of those results is shown in the table below Date Time Underfilled Missing Item Spilled/Mixed Unacceptable Taste II Improperly Sealed II 1 Production Line 1 2 2 1 2 1 2 ! II III == IN 1 11 12-May 12-May 13-May 13-May 13-May 14-May 14-May 14-May 15-May 15 May 15 May 16-May 16-May 16-May 16-May 9:00 am 1:30pm 10:00am 1:45pm 3:30pm 8:30am 11:00am 2:00pm 10:30am 11:45am 3:00pm 8:45 am 10:30am 2:00pm 3:45pm HI 11 1 1 1 E mill 11 1 1 1 1 2 1 2 1 1 2 HI III 11 TII 1 1 11 Based on the observable data, where should Ann focus her attention? Findings must include Tools used for analysis (you must use two different tools in your analysis, one must be Pareto chart. The other can be a run chart or a consolidated check sheet) Problem statement w

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