pareto chart done. need 2 method solved please. thank you

1 III II 11 Mini Case - Chick-n-Gravy Dinner Line The Operations Manager of a company that produces frozen dinners had received numerous complaints from supermarkets about the company's Chick-n-Gravy dinners. The manager asked her assistant, Ann, to investigate the matter and to report her recommendation. Ann's first task was to determine what problems were generating the complaints. The majority of complaints centered on five defects: underfilled packages, a missing item, spilled/mixed items, unacceptable taste, and improperly sealed packages. Next, she took 800 samples and dinners from the two production lines and examined each sample, making a note of any defects that she found. A summary of those results is shown in the table below. Production Date Unacceptable Time Undertilled Line Missing Item Improperly Spilled/Mixed Taste Sealed 12 May 9:00am 11 1 12. May 1:30pm 2 11 II 13-May 10:00am 2 1 111 13-May 1:45pm 13-May 3:30pm III 1 14-May 14 May 11:00am 14 May 2:00pm 15.May 10:30am 11111 15.May 11:45am 2 1 15-May 3:00pm 1 16 May 8.45am 2 II 16-May 10:30am HII 16-May 2:00pm 1 16-May 3:45pm 2 11 Based on the observable data, where should Ann focus her attention? Findings must include: Tools used for analysis (two different tools, one must be Pareto chart) Problem statement == 8:30am 1 2 1 2 1 1 1 1 11 = = = = =