Question: Each day, a FedEx competitor processes approximately 6 5 , 0 0 0 shipments. Suppose that they use the Service Quality Index with weights provided

Each day, a FedEx competitor processes approximately 65,000 shipments. Suppose that they use the Service Quality Index with weights provided in the table below and identified the following numbers of errors during a five-day week. These values are hypothetical and do not reflect any real companys actual performance.

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