Question: Escalating Service Issues - What do you do if the caller says she wants to speak to your supervisor before you finish your greeting? a

Escalating Service Issues - What do you do if the caller says she wants to speak to your supervisor before you finish your greeting? a."I'll certainly get a supervisor for you. So, they can provide the solutions quickly please tell me about your issue."O b. Escalate but make sure to follow the company's procedure. c. Say, "I'll take a message because my supervisor is busy." d. Say, "What's the matter?

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