Question: f organization's objective is to improve customer satisfaction by 5%, How can they achieve this goal? Question 17Answer a. Improving the quality of products or

f organization's objective is to improve customer satisfaction by 5%, How can they achieve this goal? Question 17Answer a. Improving the quality of products or services. b. Increasing the number of customer service staff. c. calling and talking to the customers every day. d. Diversifying the product portfolio

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