Question: Five data entry operators work at the data processing department of the Georgia Bank. Each day for 10 days, the number of defective records in

Five data entry operators work at the data processing department of the Georgia Bank. Each day for 10 days, the number of defective records in a sample of 200 records typed by these operators has been noted, as follows:

Sample

1

2

3

4

5

6

7

8

9

10

No. of Defectives

19

30

28

12

14

8

25

10

16

6

  1. What SPC chart is needed here?
  2. Using z=3, establish upper and lower control limits for the control chart and judge if the process is in control.

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