Question: For a hotel, which is the single, most important element in any hospitality MIS? A . Having a process for capturing and using guest information

For a hotel, which is the single, most important element in any hospitality MIS?
A. Having a process for capturing and using guest information
B. Having a process for contacting every individual customer by electronic media such as e-mails or text
C. Having a process that addresses customers' complaints before the customers post on social media
D. Having a process for contacting the customers prior to arrival to send arrival information
For a hotel, which is the single, most important element in

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