For this task, you will need to meet with two other BSBCUS401 Coordinate implementation of customer service strategies students who has completed and submitted their work for Section A: Knowledge Activity. These students will act as your team members. As a result of the meeting with Jacinta in BSBCUS401 Task 4 above, you have now received approval to promote the new opportunity and the changed customer service strategies to your team, and seek their input into your recommendations. As part of this implementation process, you need to consult with your team about your recommended ways to promote the new opportunity and the changed customer service strategies: At the meeting (5-10 mins): . Explain: ValleyView's customer services needs for this new opportunity The potential customer service problems which may arise as a result of this opportunity How ValleyView's customer service strategies will need to change based on the potential customer service issues The ways ValleyView could promote these new customer service strategies to its staff Then ask whether each person: Agrees or otherwise with the above - ask why/why not o Can offer any other things ValleyView should consider when implementing the changed customer service strategies for this new opportunity Ensure you: use appropriate communication, listening and questioning techniques use a range of strategies to connect and build rapport with your team members collaborate with your team members to contribute to the knowledge and skills needed to provide appropriate customer service for ValleyView