Question: Franco is preparing a presentation on the redesign and reconfiguration of the IT system. This new system will be costly and a lot of work,

Franco is preparing a presentation on the redesign and reconfiguration of the IT system. This new system will be costly and a lot of work, but Franco and his team feel updating the system is critical to safeguarding records and other vital information. He knows he will face a rather hostile audience. What should Franco focus on during the presentation?

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