Good News Business Message Assignment Write correspondence based on the Problem-solving Case You are in charge of customer relations at k Resort Hotel. The hotel specializes in vacation packages for families, and it offers complimentary tennis, swimming, and windsurfing as advertised. The Smith family came for a week in July and paid a bill of $3000. However, Mr. Smith has written asking for a partial refund since the tennis courts were being repaired and were out of play for four of the seven days. He says the family's reason for choosing k hotel was the tennis facility. You think My smith claim is a fair one and decide to send a $1000 refund. Write an accompanying letter