Heizer and Render advises that when analyzing and designing processes to questions should be asked: Is the process designed to achieve competitive advantage in terms of differentiation, response or low cost? Does the process elmnate steps that do not add value? Does the process marm ze customer value as perceived by the customer? Will the process win orders? A Time-Fonction Map is slmlar to a flow process chart, but with time added to the horizontal ans. With tmo-fundon mapping, notes indicate the act vties and arrows indicate the flow direction, with time on the horizontal axis. Choose a process within your organizaton and construd a Baseline Time-Function Map (20 marks) (20 marks) 12 Analyse the process and demonstrate how you would go about improving the process. Question 2 A Check Sheet and Pareto chart is one of the TOM tools that mangers use to document and improve quality within their organizations. (20 marks) 2.1 Identify an area in your organization that requires improvement and then construct a Check Sheet and Pareto Chart (20 marks) 2.2 Analyse the answer provided in question 21 and then generate a plan of ad on to improve quality in your organisation (20 Marks) Question 3 Once an organization's mission has been established, I can begin to identily its strategy and implementit Strategy is an organization's action plan to achieve its mission. Herzer and Render suggest that firms can achieve their miss ons in three conceptual ways