Question: How does Customer Lifetime Value ( CLV ) impact the design of customer loyalty programs? It doesn't; while CLV is a marketing metric, it is

How does Customer Lifetime Value ( CLV) impact the design of customer loyalty programs?
It doesn't; while CLV is a marketing metric, it is used more to determine an advertising budget.
It doesn't; one is financial and one is marketing.
Because CLV can be an important metric and any customer loyalty program will automatically increase CLV
Because CLV provides the monetary 'value' of a customer, managers designing a loyalty program can use it as the return on their investment, and better design a program.

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