Question: How would you address the two complaints? Does the complaints policy apply? support your answer by identifying in detail the steps you would take to

 How would you address the two complaints? Does the complaints policy

apply? support your answer by identifying in detail the steps you would

How would you address the two complaints? Does the complaints policy apply? support your answer by identifying in detail the steps you would take to investigate the scenarios and ask questions to help you get a clearer picture of what occurred. Should either be reported to the RHRA

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