https://openstax.org/details/books/principles-management

1 Chapter 13 Extra Credit Assignment Read the United Critical Thinking Case on pages 445-447 of the textbook Review the links to the sources in the online textbook. o Use APA style citations if you paraphrase or quote from these sources. Answer the following questions in a Word document, attach the document, and submit the assignment Do NOT type into the Comments box. 0 You will receive a zero for a grade if you type your answers into the Comments box. Be sure to include some concests or terminology from the chapter in your answers. There are videos about how to submit an assignment, review your grade and my feedback in the Start Here folder on the Course Content page in Blackboard. Answer the following questions in your own words: 1. How have other airlines handled similar situations? 2. How much was in United Airlines' control, and how much was actually outside their control? a. What social or company factors caused a seemingly common practice to escalate to this level? 3. How did the other airlines or the industry respond to the United Airlines incident? 1 Chapter 13 Extra Credit Assignment Read the United Critical Thinking Case on pages 445-447 of the textbook Review the links to the sources in the online textbook. o Use APA style citations if you paraphrase or quote from these sources. Answer the following questions in a Word document, attach the document, and submit the assignment Do NOT type into the Comments box. 0 You will receive a zero for a grade if you type your answers into the Comments box. Be sure to include some concests or terminology from the chapter in your answers. There are videos about how to submit an assignment, review your grade and my feedback in the Start Here folder on the Course Content page in Blackboard. Answer the following questions in your own words: 1. How have other airlines handled similar situations? 2. How much was in United Airlines' control, and how much was actually outside their control? a. What social or company factors caused a seemingly common practice to escalate to this level? 3. How did the other airlines or the industry respond to the United Airlines incident