HW 2 (Process Analysis Improvement) Seed Help Save & Exit Sub Check my work 15 Glenn Dental Clinic provides general dental care to residents of Philadelphia on a walk in basis. The clinic has started receiving complaints from patients that the waiting time is too long and has asked you to investigate whether this problem can be solved. Upon arrival, customers receive a form from the receptionist and tout relevant information such as personal health records and Insurance provider. The form is then handed back to the receptionist who enters the information into the computer system for the dentist to see. A dental assistant then takes an X-ray from the patient A dentist then performs the checkup and discusses any issues with the patient Based on conversations with staff members at the clinic, you have obtained the following information on the process. 5 Rucos It takes about 5 minutes for a customer to fill out the paperwork Entry of information on the paperwork into the system and verification with post records takes another 4 minutes for a receptionist There are two receptionists h takes 16 minutes, on average for the dental assistant to take an X-ray. There are four dental assistants on shift at any moment. There are 9 dentists working at the clinic. Each checkup takes 30 minutes, on average The following table summarizes the process data collected above. Resource Process Staffing (Number of Workers) A Self-serve B. Receptionists C. Dental assistant D. Dentist Paperwork Data Entry X-ray Checkup Processing Time (Minutes per Patient) 5 4 16 30 2 4 9 This clinic has essentially unlimited demand. The dentists get paid $125 per hour while the receptionists and dental assistants got paid $35 per hour MC