Question: I. (3 marks, one mark for each example) Provide an example of how Salesforce could help Black Diamond with each of the following business analytics

I. (3 marks, one mark for each example) Provide

I. (3 marks, one mark for each example) Provide an example of how Salesforce could help Black Diamond with each of the following business analytics methods in marketing and sales. (i) Online analytical processing (OLAP), also known as multi-dimensional analysis (ii) Data mining to identify previously unknown patterns (iii) Data mining to predict trends and behaviours

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