I need it asap please

Relationship strategy is * a well-developed plan for meeting objectives for each sales call the principle that holds that achieving organizational goals depends on knowing the needs and wants of target markets a plan that helps salespeople make correct decisions concerning the selection and positioning of products to meet identified customer needs a well-thought-out plan for establishing, building, and maintaining quality relationships and an integral dimension of relationship selling a plan that results in maximum responsiveness to the customer's needs Value-added selling is the bundle of facts, opinions, beliefs, and perceptions about yourself that are present in your life every moment of every day is defined as a strategically developed, high-quality, long-term relationship that focuses on solving the customer's buying problems is the ability to imagine yourself in someone else's position and to understand what that person is feeling. is defined as a series of creative improvements in the sales process that enhance the customer experience. is an inner force that makes the salesperson want and need to make the sale Emotional intelligence * ethical or unethical, is often determined by company leaders, customers, investors, the legal system, and the community, to filter down from the top of an organization as employees look to company leaders for guidance. the sum total of beliefs, values, knowledge, ethnic customs, and objects that people use to adapt to their environment. refers to the capacity for monitoring our own feelings and those of others, for motivating ourselves, and for managing emotions. comprises principles and standards that guide behavior in the world of business