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Case Study: Dr. Mahapatra, the Principal called for Mr. Sinha, Senior Lecturer and asked him to explain why he had not been able to conduct his courses satisfactorily. Mr. Sinha replied, Sir, this happens to all teachers in this college. Probably the system has gone wrong. Dr. Das present there, reacted, This is not true. It depends on the individual, not on the system. Mr. Sinha said, No, it is the system. Leadership also counts. Dr. Mahapatra retorted, "What do you mean? Am I responsible? Mr. Sinha left the room. Dr. Das told, Sir, you cannot manage this organization unless you hold people accountable." Dr. Mahapatra smiled. " Questions: 1. If you were Dr. Mahapatra, what action would you have taken? Please rank your choice of actions. (a) You would have transferred Mr. Sinha (b) You could ask for a written explanation from Mr. Sinha. (c) You would counsel and advise Mr. Sinha. (d) You could request Dr. Das to talk to Mr. Sinha. (e) You could try to understand the lacuna in the system and bring changes possible