Question: Identify the true statement about customer relationship management. Multiple Choice It increases the need to obtain new customers through marketing because current customers are not

Identify the true statement about customer relationship management.
Multiple Choice
It increases the need to obtain new customers through marketing because current customers are not aware of offerings.
It increases marketing costs because direct mail, follow-up, and other customer recruitment activities are increased.
Identify the true statement about customer relationship management. Multiple Choice It

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