Implementing a High-Performance Work System

Use your knowledge of high-performance work systems to answer the following question.

1. You have been hired as an HR consultant to help implement a high-performance work system at a large firm. To date, you have discussed the need for change with employees and explained strategy and the vision of the future. What should you do next?

Allocate resources.

Perform a process audit.

Engage senior management.

Tie the HPWS to performance.

Use your knowledge of high-performance work systems to answer the following question.

2) You have been hired as an HR consultant to monitor and evaluate a high-performance work system that has been in place for two years at a large firm. What are the best questions to include in your process audit? Check all that apply.

What is the employee turnover rate?

Are quality, productivity, flexibility, and customer service objectives being met?

Are employees being rewarded for good performance and useful suggestions?

What is the overall job satisfaction of employees?

3)The following table lists outcomes of high-performance work systems. Categorize each outcome as either an employee concern or a competitive challenge.

Outcome	Employee Concern	Competitive Challenge
After implementing a high-performance work system, a manufacturer's profits improved.
A firm's new high-performance work system resulted in greater job security for its employees.