Question: In the 1 9 8 0 s , a lapse in production quality and an increase in Japanese imports drove the Harley - Davidson motorcycle

In the 1980 s, a lapse in production quality and an increase in Japanese imports drove the Harley-Davidson motorcycle company to the brink of bankruptcy: The company's super-heavyweight market share had shrunk from over 40 percent in the mid-1970s to 23 percent in 1983. But by 1989, Harley-Davidson controlled some 65 percent of this market segment. From a marketing perspective, what was the most likely first step in HarleyDavidson's resurgence?
 In the 1980 s, a lapse in production quality and an

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