Question: In the 1 9 8 0 s , a lapse in production quality and an increase in Japanese imports drove the Harley - Davidson motorcycle
In the s a lapse in production quality and an increase in Japanese imports drove the HarleyDavidson motorcycle company to the brink of bankruptcy. The company's share of the US superheavyweight market segmentmotorcycles with engine capacity of cubic centimeters or morehad shrunk from over percent in the mids to percent in But by HarleyDavidson controlled some percent of this market segment. From a marketing perspective, what was the most likely first step in HarleyDavidson's resurgence?
performing a SWOT analysis to assess the firm's internal and external environments
selling new models of super heavyweight motorcycles in both the United States current and foreign new markets
repositioning its products in the minds of super heavyweight motorcycle buyers
improving the quality of its products and communicating this to motorcycle buyers
developing a new mission statement
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