Question: In the digital ( online ) space, there is a strong relationship between the quality of a firm's _ _ _ _ _ _ _

In the digital (online) space, there is a strong relationship between the quality of a firm's ________, which in turn increases revenue.
Question 5Select one:
a.
mobile apps and business transactions
b.
IoT capabilities and KPIs
c.
business model and marketing efforts
d.
customer experience and loyalty

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