In your replies, continue the discussion surrounding the influence and impact of customer demands. You may use the following questions to guide your response:

How can organizations influence consumer behaviors and increase awareness of the value of the triple bottom line?

How can an organization leverage its mission, vision, and values in its communications with customers?

Should organizations ignore customers with unethical demands? What are the potential benefits and drawbacks of doing so?

I need a response to the post below answering the questions above

Hi Class,

Amazon's dominance in the market is likely to have unfavorable consequences. Because of their market dominance, opportunities are being eroded and inequality is increasing. Community life, democracy, and even healthy competition are all threatened by the current concentration of power. Because of the way consumers purchase, Amazon has been able to eliminate competition and dominate the business. The resulting economic repercussions extend well beyond individual consumers' spending habits. Investment, employment, and inflation are all influenced by this both immediately and indirectly. Amazon Smile, various campaigns, and other worldwide projects are just a few examples of how Amazon gives back to local communities and inspires the next generation of STEM professionals.

Online purchasing eliminates the time and effort required to locate a store, browse for products, and wait in line to make a purchase. Purchasing an online purchase may even be cheaper than buying in a shop. Online shopping portals driven by technology also provide clients with a higher utility, such as the ability to quickly and easily reorder their usual monthly groceries. Using big data and AI-powered systems to monitor a customer's purchasing habits better and behavior through online portals benefits both the customer and the shopping portal since the former receives more targeted offers and promotions, and the latter is more likely to sell more of its items. Conventional stores either can't afford or don't provide these options for their customers. High real estate prices further hamper retailers.

Large internet businesses are pursuing steps to weave traditional shops into their supply networks amidst growing opposition from offline stores worldwide. For instance, several e-commerce websites now provide in-store pickup for items ordered online. The owners of the businesses gain from this arrangement in many ways: they get a commission for providing this service, sell some of the items that customers purchase, and see more customers in their stores.

Customers who shop online cannot evaluate a product's quality in terms of touch, sight, sound, smell, or taste. In this sense, traditional storefronts complement their online counterparts. Potential buyers can have hands-on experience with an item at a store, but they can place an order at their leisure and maybe at a lower price online. While the consumer benefits from this duo, traditional retailers are hit hard. They incur expenses (wages, rent or lease, stock, utilities) to serve clients, yet those customers ultimately make online purchases. This is an issue for many customers since businesses lose the ability to try things out before making a purchase when businesses shut down.

Thank you!