In your replies, continue the discussion surrounding the influence and impact of customer demands. You may use the following questions to guide your response:

How can organizations influence consumer behaviors and increase awareness of the value of the triple bottom line?

How can an organization leverage its mission, vision, and values in its communications with customers?

Should organizations ignore customers with unethical demands? What are the potential benefits and drawbacks of doing so?

I need a response to the post below answering the questions above

Hello class,

Amazon has truly changed how we all shop and what we expect, as they have significantly shortened delivery times. The Amazon effect. Amazon Primes next-day and even same-day delivery options have radically shortened the time consumers expect their products to be delivered. Additionally, customers now expect to know exactly when their packages will arrive and sometimes even track the GPS location of the delivery truck. Soomo Learning, 2020). As far as me, the prime option is worth its weight in gold. If I want it, I dont have to wait that long.

Some of the positive impacts that the Amazon effect has had is consumers can buy whatever they are looking for quickly, efficiently, and with fast delivery. The shipping makes this effect in favor of the stakeholders as we do not have to wait for products typically take 5 to 7 business days. The Amazon effect also has forced many retailers to get on the train or be run over by it. Some examples are who wants to buy off a retailer with no mobile platform, area-specific coupons, and not wanting to deal with employees helps a lot in this inverted world.

Some of the adverse effects on customers are a massive hit on the brick-and-mortar stores to shop from. Along with that, there are higher standards, which has led to complaints surges. One of the most significant issues is how many vehicles are on the roads. Cars, planes, and automobiles. Amazon knows this is an issue, which is why they are decarbonizing our transportation network is a vital part of meeting The Climate Pledge by 2040 and making 50% of shipments net-zero carbon by 2030, which is why were actively transforming our fleet network and operations (Amazon, 2022).