Instructions

Answer the questions and create the business process diagrams below. Create the business process in LucidCharts illustrating the functionality of the process from start to finish.(lucidchart.com)

When finished, convert the LucidChart diagram into a PDF and upload it on Canvas. Each process diagram will be its own PDF file. Upload the responses to the questions below as a separate PDF. You can upload multiple PDF files onto Canvas.

Exercises

a) What do you think is Uber/Lyfts competitive advantage? Based on the Porter 5 Forces, is the competitive advantage an example of a strong force or weak force? Write a sentence as to why you think its a strong or weak force for all 5 of the forces.

b) What do you think is Amazon Primes competitive advantage? Based on the Porter 5 Forces, is the competitive advantage an example of a strong force or weak force? Write a sentence as to why you think its a strong or weak force for all 5 of the forces.