Question: Jonathan started in a new role as a sales associate with Company XYZ . He took over a territory from another sales associate who had

Jonathan started in a new role as a sales associate with Company XYZ

.

He took over a territory from another sales associate who had long

-

standing relationships with her clients. Jonathan's sales goal includes

10

new client accounts in the next

6

months. In order to achieve this goal, he would like to utilize a new CRM system. Some of Jonathan's clients are not pleased with the company's inventory and delivery schedule.

One of Jonathan's clients expressed a concern with XYZ Company's on

-

going late delivery service and its impact on their operations. The client is threatening legal action. Whom should Jonathan inform first at his company?

Legal Counsel

President

Supervisor

Operations Manager

Jonathan started in a new role as a sales associate with

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