Question: Jorge Ortega has been using a 1 0 percent capacity cushion, servicing 6 0 customers an hour. There is a good deal of customer contact,

Jorge Ortega has been using a 10 percent capacity cushion, servicing 60 customers an hour. There is a good deal of customer contact, and customer service has been poor due to random fluctuations in demand. If he increases his capacity cushion to20%, what will be the new capacity requirement?
Part 2
A.
80
B.
67
C.
60
D.
75

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