Question: Kate Redondo, from customer relations, expresses concern over the email privacy policy you have submitted to your team for approval. You listen carefully as Kate

Kate Redondo, from customer relations, expresses concern over the email privacy policy you have submitted to your team for approval. You listen carefully as Kate lists the effects the policy will have on customer relations. to manage the conflict, you can

understand Kates point of view
insist on the correct course
accept Kates opinion to save time

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