Kindly make a complaint email, in the same context as the email in the attached photo below. it is about the potholed parking in the school's oval and the lack of facilities. also, follow the format in writing a complaint email.

(the photo below appeared to be ai AI-generated so paraphrase it and make it 100% human-written)

EMAIL WITH THE SAME CONTEXT AND IS SAID TO BE AI-GENERATED

Follow these guidelines as format of the content of your Email. Supply the rest of the essential parts of an email. 1. Opening statement If possible, say something positive about the school or your experience. Introduce your problem. s We have enjoyed the semester, but... * |am concerned about ... e | was happy to see ... Last month we requested ... 2. Focus Explain the problem. Make sure you have all the information about the problem. Cite the steps, that have been taken to resolve the problem, so far. State continuing instances of the problem or failure to solve it. (Complaints are often documented in writing.) * This is not consistent with ... e This type of misunderstanding makes it difficult for us ... e |was under the impression that we agreed on ... My expectation was that ... e Inour previous discussions, we said ... 3. Action Tell the school of your solution and suggests when could it be implemented. You could mention acceptable alternatives. What can we do to correct the problem? What alternatives can you suggest? When will you know ... 4. Closing Mention a specific follow-up step and date. Be as pleasant and positive as possible. e | want to work with you. | appreciate your attention to this, and | expect ... e | would like you to ... |don't want to cancel, so ... Tone Keep it short. Focus on the result you want rather than on a person's or school's incompetence. Writing a response to a complaint email (when you are not at fault) Instruction: Brainstorm among your groupmates about a complain you received. Choose one and write a response email about it. Follow these guidelines as format of the content of your Email. Supply the rest of the essential parts of an email, 1. Opening statement Thank the person for writing about the problem, Acknowledge the person and the feelings. People write complaints to be heard, to get sympathy, an apology, action, or some financial adjustment. "I'm sorry" and "I regret" means you did nothing wrong. "I apologize" means you did do something wrong. . Thank you for your e-mail expressing your disappointment. I appreciate you letting us know about this. I understand your frustration. I regret you had trouble/difficulties. We regret the misunderstanding/miscommunication about .. . We are sorry to hear about .. 2. Focus Relate to the specific problem. Explain why you are not at fault. Do not suggest that the reader shares the blame, even if s/he does. . Unfortunately, this was beyond our control/out of our hands ... I'm sorry that we couldn't do anything about -.. . Our handbook/policy/information says . We were under the impression that .. . The information you provided indicated ... 3. Action Relate to what the complainant wants. I looked into what happened, and I learned that ... Unfortunately I cannot (do whatever the reader wants) but I can .. pawnis, of course, out of our control. I will pass your letter on to ... 4. Closing End on a positive note. . We are committed to/take pride in high-quality customer service. . You are important to us. . We look forward to seeing you again and trust that (mention things from the letter that will be better.) Tone Maintain a neutral tone and stick to the facts. Be courteousWe hope this message finds you well. We have valued the progress made throughout the semester and appreciate the enhancements implemented across the school campus. However, there is a broad consensus among the undersigned expressing our concerns regarding the current condition of the parking facilities. The parking area within the school's oval has developed numerous potholes, creating challenges and safety concerns for students and staff when parking their vehicles. Furthermore, the current number of parking spaces is insufficient to meet demand, resulting in congestion and frustration during peak periods. This situation impacts our punctuality and ability to arrive on time for classes. | This is inconsistent with the school's commitment to providing a safe and accessible environment for all. We are under the impression that infrastructure improvements were a priority, yet this issue remains unresolved. What can we do to correct the problem? Perhaps resurfacing the parking area and expanding the available spaces could be considered. When might we expect to see progress on this matter? We appreciate your attention to this, and we expect that we can work together to find a solution. Please let us know a convenient time for a follow-up discussion. Thank you for your understanding and support. Thank you for your email expressing your sentiments regarding the parking situation at our school. I appreciate you letting us know about this, and I understand your frustration. Unfortunately, this issue is beyond our control. Our handbook indicates that a separate department manages parking facilities. We regret that we couldn't do anything about it directly. We have looked into what happened and learned that the department responsible is aware of the situation and is planning improvements. We will pass your letter on to ensure your concerns are heard. We are committed to providing a high-quality environment for all students and staff. You are important to us, and we appreciate your patience as we work towards a solution. We look forward to seeing improvements soon and trust that the parking situation will be better