Question: 'Large doughnut chains such as Dunkin' and Krispy Kreme can gain cost advantages over their smaller rivals by purchasing flour, sugar, and other ingredients in

'Large doughnut chains such as Dunkin' and Krispy Kreme can gain cost advantages over their smaller rivals by purchasing flour, sugar, and other ingredients in bulk. Meanwhile, Southwest Airlines has gained an advantage over its rivals by using futures contracts within its procurement process to minimize the effects of rising fuel prices." These are examples of which of the secondary activities of value chain: Procurement Human Resource Management Technology Firm Infrastructure

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