London Transit is a public transport provider in London, faces a new challenge as criminal activities begin to surface along some of its bus routes. These incidents range from theft and vandalism inside buses to more serious crimes like drug trafficking and assaults at bus stops.

John is a bus driver employed by London Transit with 15 years of experience, while operating his regular evening route, he notices an increase in suspicious activities over the past few weeks. One evening, he witnesses a physical altercation between two passengers who fight over the same seat on the bus. John immediately reports the incident to London Transit's control center.

Then, John follows the protocol by stopping the bus at the safe location and waiting for law enforcement to arrive. The incident raises concerns among the drivers and passengers about their safety. And London Transit faces scrutiny from the public and local media over the safety of its transportation services.

 

In view of the above situation, put forward suggestions or guidance to deal with its risks.