Making is one of a leader's most important tasks. Followers look to leaders to help them interpret

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Question:

Making is one of a leader's most important tasks. Followers look to leaders to help them interpret the meaning of—to make sense of—mergers, acquisitions, market corrections, new competitors and technologies, changes in organizational structure and programs, tax reform, cyber hacks, and other events.

Compliance Gaining

Compliance-gaining strategies are the verbal tactics that leaders and others use to get their way. They are designed to achieve immediate objectives by convincing targets to go along with requests.

Communication of Expectations

The expectations of leaders can have a powerful impact on followers. That's because we tend to live up to the expectations others place on us.

Argumentation Leaders

generally rely on arguments when they want to influence others who take a different side on controversial issues like immigration reform or tax increases.

Negotiation

Negotiation, like argumentation, involves influencing those who actively disagree.

Stating the controversy in propositional form.

State the problem in the form of a proposition or proposal to clarify what the conflict is about. Framing the argument in the form of a proposal helps identify the sides that people are likely to take on this issue while clarifying where you stand on the issue.

Presenting and defending your position.

Begin by stating what you want others to accept—the conclusion or claim of your argument.

Faulty Evidence

Unreliable and biased sources Sources lacking proper knowledge and background

Faulty Reasoning

Comparing two things that are not alike (false analogy) Drawing conclusions based on too few examples or examples that aren't typical of the population as a whole (hasty generalization)

Think of a major change or event at your organization. If you are not currently working, interview a family member or friend about their place of work. One option is to think about post-COVID policy or protocol (for example, many companies are managing remote work OR alternatively, engaging in return-to-office campaigns). Then, drawing on some concepts from above respond to the following questions:

1. What is the major organizational change? How is this development being framed? Are there competing frames and who is offering them?

2. How do these frames shape how members understand and respond to the change or event? Do any of the frames invoke moral values? In your opinion, how effective is this framing?