We'll look at the case of the U.S. Coast Guard and their selection of the EHR behemoth EPIC to replace their paper-based medical record system.  Review the following links from the Healthcare IT News and Project Management Hacks:

 http://www.healthcareitnews.com/news/how-coast-guards-ugly-epic-ehr-break-played-out (Links to an external site.) 

 http://projectmanagementhacks.com/6-steps-to-successful-vendor-management/ (Links to an external site.) 

Read through the following questions and then make your post.

Summarize the situation with the U.S. Coast Guard and Epic.

Using information from the 2nd article, what steps in the vendor management process were missed or under-utilized? Why do you think that was?

In your own opinion, what could have been done differently to make this successful for both parties?

 

Answer rating: 100% (QA)

The United States Coast Guard awarded a 14 million contract to Epic Systems in 2010 to design its co... View the full answer