Match each example with the type of operational plan it illustrates. Description Policy Standard operating procedure (SOP) Rule/Regulation Program Project A statement defining how the company handles customer complaints A list of the steps a supervisor should follow when an employee calls in sick A requirement that an employee who uses more than five sick days in six months be given a warning A single-use plan describing the many activities involved in the acquisition of another company A single-use plan to update the employee handbook as one of many activities that will occur during the acquisition of another company