Match each example with the type of operational plan it illustrates. $[[$Description$,$Policy,$[[$Standard$],[$operating$],[$procedure $($SOP$)]],$Rule$/$Regulation$,$Program,Project$],[[[$A statement defining how the company handles customer$],[$complaints$]],,,,$D$,],[[[$A list of the steps a customer service representative should follow$],[$when a customer presents a complaint$]],(4),,,0,],[[[$A requirement that an employee who uses more than five sick$],[$days in six months be given a warning$]],,,,,],[[[$A single$-$use plan describing the many activities involved in the$],[$acquisition of another company$]],,,,0,]]$