Question: MODUL Calls to a technical support center arrive to a Poisson process with a rate of 10 per hour. The time for a support person

MODUL Calls to a technical support center arrive to a Poisson process with a rate of 10 per hour. The time for a support person to serve ono customer is exponentially distributed with a mean of 10 minutes. The support Center has 2 technical staff to assist caliers. Compute the total time in the system OW154 hours O.W.274 hours O W = 0 54 hours Od W541 hours

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