Question: Module 8 Discussion 6 Identify and characterize different personalities encountered in a work environment and list and explain the various concepts involved in the delivery

Module 8 Discussion 6

Identify and characterize different personalities encountered in a work environment and list and explain the various concepts involved in the delivery of customer service.

- Describe strategies to establish and maintain positive customer relationships.

Objective: to identify actions you can take to ensure that your customers return to do business with you.

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