Most of the databases we use on a regular basis have gone through the entire design process--from creating the tables and adding data to having well-designed forms and reports for the end user. Every once in a while, though, a form or report doesn't work quite as well as it should--for example, the tab order in a form may be wrong, and the insertion point may move from one field to the next in a seemingly random order. Or the information in a report may be arranged poorly, making it hard to find the information you are looking for. Think of a form or report that you use regularly in a database (like a bank statement, your class schedule for Sullivan, an online order form for a Web-based business) and discuss how user-friendly it is. What is particularly useful about how the form or report works or is laid out? What could be changed to make it more user-friendly.