Multiple Choice Questions

Ineffective communication, Inadequate planning, Procrastination and Poor telephone

usage $-$ are examples of:

a$.$ Time Management Techniques

b$.$ Reduce Interruptions

c$.$ Time Wasters

d$.$ Conflict Resolution Skills

Stress is caused by:

a$.$ Economic Pressures, setting priorities, simplifying repetitive tasks,

b$.$ Work overload, daily to$-$do lists, conquering procrastination

c$.$ Distressing work conditions, Economic pressure, Single parent families, Work

overload

d$.$ Elderly family members, time management, handling paper once.

Stress is reduced by:

a$.$ Recognizing your limits$,$ Eating right, Proper Sleep, Exercise, Balanced work and play

b$.$ Managing time, economic pressures, financial savings, work overload

c$.$ Managing anger, procrastination, toxic work environment

d$.$ Poor diet, poor sleep patterns, managing anger, conquering procrastination

Advantages of Telework to the employee are:

a$.$ Excessive work hours, delay in customer services, Reduced absenteeism