Question: Multiple Server System Simulation in managment in science - Operation research & Simulation - Kindly, show the procedures: Multiple Server System Simulation You are an
Multiple Server System Simulation in managment in science - Operation research & Simulation - Kindly, show the procedures:


Multiple Server System Simulation You are an engineering manager in charge of a service center where customers arrive to the center with an arrival rate 1 = 30 customer/hr. As shown in below figure, the service center has parallel 3 service stations each with a service rate / = 12 customer/hr. Both inter-arrival and service times are exponential. Server 1 Arrival Queue Server 2 As an Engineering Manager of the service center, you decided to use the following five key performance measures (KPIs) are: - Avg. customer waiting time (Wq) - Avg. time a customer spends in the service center (W) - Avg. number of customers waiting in the queue (Lq) - Avg. number of customers in the service center (L) - Avg. server utilization (U) Based on the given information, you need to estimate the five KPIs for the service center in order to monitor and improve its performance.Procedure: - Use queuing formulas in QM for Windows to estimate the 5 KPIs. - Name the model with your name - Show a screen shot your input and output screens - Build an ARENA model of the service center - Name the ARENA model with your name - Show a screen shot of details of each model element (Create, Process, etc.) - Show the complete model picture. - Run the model for 40 hours (one week) of operation and obtain results report. - Study and understand all the elements of the simulation report. - Include the report of simulation results in the appendix. - Use the simulation results to estimate the averages of same five KPIs. - Compare QM to ARENA simulation results to simulation results and show differences (Use a table to compare results). - What can you do to improve the accuracy of ARENA simulation results? - Use ARENA to sketch one server utilization with run time (40 hrs), what do you conclude
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