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Need OM decision for hard rock cafe

2 PART 1 Introduction to Operations Management Hard Rock CAFE i Rock has 70 000 items and millions of dollars invest- ed in memorabilia. To keep customers coming back time and again, Hard Rock creates value in the form of good food and entertainment. The operations managers at Hard Rock Cafe at Universal Studios in Orlando provide more than 3500 custom products, in this case, meals-every day. These products are designed, tested, and then ana- lyzed for cost of ingredients, labour requirements, and customer satisfaction. On approval, menu items are put into production-and then only if the ingredients are available from qualified suppliers. The production process-from receiving, to cold storage, to grilling or baking or frying, and a dozen other steps, is designed and maintained to yield a quality meal. Operations managers, using the best people they can recruit and train, also prepare effective employee schedules and design efficient layouts. Managers who successfully design and deliver goods and services throughout the world understand operations. In this textbook, we look not only at how Andre Jenny/Alamy Stock Photo Hard Rock Cafe in Orlando, Florida, prepares over 3500 meals each day. Seating more than 1500 people, it is one of the largest restaurants in the world. But Hard Rock's operations managers serve the hot food hot and the cold food cold. Hard Rock's managers create value but also at how operations managers in other services, as well as in manufacturing, do so. Operations management is de- manding, challenging, and exciting. It affects our lives every day. Ultimately, operations managers determine how well we live. BUSN 3380 Cases 1&2 Assignment Using the following video cases and their descriptions in Ch. 1 of the course textbook: 1. Video Case: Frito-Lay: operations Management in Manufacturing and 2. Hard Rock Caf: Operation Management in services Fill the cells of the Table below briefly and specifically describing how the OM critical decisions applied in Frito- Lay and Hard Rock Caf. Do not exceed one page limit and upload your document on turnitin.com by the due date and time OM Decisions How applied at Frito-Lay How applied at Hard Rock Caf # 1 2 3 4 5 6 7 8 9 10