Never benchmark what you know for sure.

Question 5 options:

	True
	False

_____ is a methodology used to ensure that customers requirements are met throughout the product design process and in the design and operation of production systems.

Question 1 options:

	BCG analysis
	Concept engineering
	Quality function deployment
	Total quality

Which of the following would be considered the four most important team roles in a meeting?

Question 4 options:

1)	Member, supervisor, manager, timekeeper

2)	Leader, member, supervisor, recorder

3)	Leader, consultant, member, recorder

4)	Leader, member, recorder, timekeeper