Ocado represents the changes wrought on retail by the advent of new technology and the rise of online shopping. Ocado floated in 2010, the year in which it delivered 100,000 orders in a week for the first time and by 2015, a year after it brought Morrisons on board as a partner, sales broke the £1bn mark. In 2019, Ocado struck a landmark £750m deal with Marks & Spencer to turn its retail business into a joint venture. This enabled M&S to sell its food online for the first time. Ocado has increasingly positioned itself as a technology company and sought to sell its services to international partners. Deals have stacked up, including with US giant Kroger and Japanese powerhouse Aeon.
Questions:
1) Undertake an investigation on Ocado to evaluate their adopted risk management process, risk governance strategy and overall risk management systems over the period of 2018 - 2021?
2) Present all your critical analysis and results in a clear way highlighting any areas of concern and your recommendations?
3) Audited Accounts, Strategy reports published by the company, press statements are examples of available information to support an analysis of the company's approach to risk management. A peer comparison will also support your analysis?