Question: Onstage technology can be added to a service blueprint for a service using self - service technology _ _ _ _ _ _ _ _
"Onstage technology" can be added to a service blueprint for a service using selfservice technology
Question options:
either in place of or in addition to the onstage contact employee action row
above the physical evidence row
below the support process row
only in place of the onstage contact employee action row
only in place of the physical evidence row
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