Question: Part 1-Problem-Solving Perspective a) What is the underlying problem in this case from Edward Lampert's perspective? ( 3 marks) b) What are the key causes

Part 1-Problem-Solving Perspective a) What is the underlying problem in this case from Edward Lampert's perspective? ( 3 marks) b) What are the key causes of Sears' decline? (3 marks) Part 2-Application of Chapter Contents a) What does the Human Relations Movement suggest went wrong at Sears? (3 marks) b) Use the four parts of a system to diagnose the company's decline. Provide support for your conclusions

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