Part A A bright spot is defined as a situation where things are going well or improving. This can be contrasted with a dark spot, which is a situation where things are not going well. Part B Finding positives can help the transformation process because it can help identify what is working well and what needs to be improved. This can help focus the change process and make it more effective. Part C When looking to make a change, it is often more helpful to find a Bright Spot rather than creating a brand new system. This is because the Bright Spot provides a specific example of what has worked in the past and can be used as a model for what could work in the future. Additionally, looking at a Bright Spot can help to identify any potential obstacles that might need to be addressed in order to make the change successful