PART B - CREATE AN ORGANISATIONAL DEVELOPMENT PLAN To begin this part, read the following email and its attachment, then complete the tasks that follow: To: You From: Gavin Stead (gavin.stead@cbsa.com.au) Date/time: Tuesday 8:12AM Subject: Development Plan Attachment: Organisational Development Plan.docx To You, Thanks for sending through the email detailing the organisation's development needs and objectives. Based on the development needs and objectives you have identified; can you consider different change management techniques? Once you have considered these techniques, create an organisational development plan that meets the development needs and objectives using the attached template. would also like you to deliver some training activities on collaborative approaches to problem-solving and development. Primarily I would like the focus to be on techniques for solving issues when there is conflict between two or more parties and how staff can used self-study to increase their knowledge and skills. Kind Regards, Gavin Stead Managing Director 300 Fictional Way, Sydney, NSW 2000 CBSA Phone: 1800 111 222 Complete Business Solutions Australia www.cbsa.com.au ATTACHMENT Organisational Development Plan.docxTo begin this part, read the following email and then complete the tasks that follow: To: You From: Gavin Stead (gavin.stead@cbsa.com.au) Date/time: Thursday 10:58AM Subject: Staff Consultation To You, Now that you have created the organisational development plan, I would like you to deliver it to a representation of our staff members to get their feedback. You also need to confirm with those staff members you have assigned responsibility for the training activities that they can undertake these. Kind Regards, Gavin Stead Managing Director 300 Fictional Way, Sydney, NSW 2000 CBSA Phone: 1800 111 222 Complete Business Solutions Australia www.cbsa.com.auPART D DEVELOP COMMUNICATION PLAN To begin this part, read the following email and its attachment, then complete the tasks that follow: To: You From: Gavin Stead (gavin.stead@cbsa.com.au) Dateltime: Tuesday 11:02AM Subject: Communication Plan Attachment: Communication Plan.docx To You, Thanks for delivering the consultation session with the staff in regard to the organisational development plan. l have approved your plan and advised the appropriate managers to ensure that both staff members with training responsibilities and staff members to be trained are available for the specied training activities. I will also send out an email to all staff letting them know the importance of the plan, and the importance of sticking to the training schedule. To ensure that our staff members feel part of the change, and that monitoring and feedback reports are provided in a consistent manner, I would like you to develop a Communication Plan for this project using the attached template. You must organise a weekly team meeting with those involved in delivering the training to ensure that they are informed and participating at one of the communication events. I'll leave the others up to you. Once developed i would like you to undertake a consultation session ensuring that the Communication Plan is agreed upon. This provides another opportunity for staff members to participate in this project. Kind Regards, Gavin Stead Managing Director 300 Fictional Way, Sydney, NSW 2000 CBSA Phone: 1300 111 222 Complete Business Solutions Australm ww.cbsa.com.au